We ask that you please choose carefully before making your purchase, as we do not normally give refunds if you simply change your mind or make a wrong selection.(Unless covered by 90-day trial.)
Consumers may ask for a refund if the goods purchased:
have a basic, serious fault that was not known by the consumer at the time of purchase
do not do the job that the consumer was led to believe they would do
do not match the sample the consumer was shown
do not fit their description
For a full list of all your Rights and Responsibilities go to NSW Department of Fair Trading
At the moment shipping is free within Australia.
For any overseas enquiries shipping costs would need to be discussed.